Welcome Package
150% up to $2,000 + 200 spins on first deposit
- Wagering
- 35× (deposit + bonus)
- Max Bet
- $7.50
- Min Deposit
- $30
- Expiry
- 10 days
Cleobetra Casino Cashback: How the Rewards Work
Two cashback offers cover different types of play
The main difference is the game type. Weekly cashback applies to standard casino games and starts at VIP Level 3. Live cashback is separate, applies only to live dealer losses, and is available regardless of your VIP level. That means you do not need to reach a higher tier to use the live offer.
| Offer | Eligible play | Rate and maximum | Wagering |
|---|---|---|---|
| Weekly cashback | Standard casino games | 5% up to A$1,500 at Level 3; 10% up to A$3,000 at Level 4; 15% up to A$4,500 at Level 5 | 1x |
| Live cashback | Live dealer losses of at least A$10 | 25% up to A$300 | 1x |
For players in Australia, the weekly rates are 5% at VIP Level 3, 10% at VIP Level 4 and 15% at VIP Level 5. VIP Levels 1 and 2 do not receive the Australian weekly cashback offer. The live offer is different: it pays 25% up to A$300 on qualifying live dealer losses.
Weekly cashback: rates, caps and a simple example
Weekly cashback is based on eligible losses from standard casino games. The percentage improves as your VIP level rises, but the amount is also limited by a maximum for each level. Every weekly cashback payment carries 1x wagering before it can be withdrawn.
| VIP level | Cashback rate | Maximum cashback | Wagering |
|---|---|---|---|
| Level 3 | 5% | A$1,500 | 1x |
| Level 4 | 10% | A$3,000 | 1x |
| Level 5 | 15% | A$4,500 | 1x |
Here’s the maths. If eligible losses for the period were A$200 at Level 3, 5% would produce A$10 in cashback. At Level 4, the same A$200 would produce A$20. At Level 5, it would produce A$30. These examples sit below each level’s maximum, so the percentage determines the result.
A larger example shows how the cap works. At Level 5, 15% of A$40,000 would equal A$6,000, but the offer maximum is A$4,500. The cashback would therefore be limited to A$4,500. The 1x wagering requirement still applies to the cashback amount.
Live cashback: the claim window and loss threshold
Live cashback is designed for losses on live dealer games only. A minimum loss of A$10 applies, and the offer pays 25% up to A$300. It has 1x wagering, just like the weekly cashback offer.
This cashback is not credited automatically. You need to request it through live chat or email. The claim window runs from Monday at 14:00 ACT until Tuesday at 12:00 ACT, so timing matters. A request outside that period may not be handled as part of the stated claim window.
- Play eligible live dealer gamesOnly losses from live dealer games count towards this offer. Standard casino play belongs under the weekly cashback structure instead.
- Check the loss thresholdYour live dealer loss must be at least A$10 before the live cashback offer can apply.
- Calculate 25%Multiply the qualifying loss by 25%, keeping the A$300 maximum in mind. For example, a A$100 qualifying loss would produce A$25.
- Contact support during the claim periodUse live chat or email from Monday 14:00 ACT to Tuesday 12:00 ACT to request the cashback manually.
- Complete the 1x wageringThe cashback amount must be played through once before withdrawal.
For a bigger example, a qualifying live dealer loss of A$1,500 would produce 25% cashback of A$375 before the cap. Because the maximum is A$300, the cashback would be A$300. A qualifying loss of A$10 would produce A$2.50.
How 1x wagering affects a cashback payment
The 1x requirement is relatively straightforward: the cashback amount must be wagered once before withdrawal. If you receive A$25 in live cashback, the wagering target is A$25. If you receive A$300, the target is A$300.
| Cashback received | Wagering multiplier | Amount to wager |
|---|---|---|
| A$10 | 1x | A$10 |
| A$25 | 1x | A$25 |
| A$300 | 1x | A$300 |
| A$1,500 | 1x | A$1,500 |
The calculation is based on the cashback itself, not the original amount lost. So if A$100 in live dealer losses produces A$25 cashback, the wagering target is A$25. The same approach applies to weekly cashback at Levels 3, 4 and 5.
Cashback is still a gambling promotion, not a way to remove the risk of losing money. A percentage returned after qualifying losses does not change the result of the original play. Set a budget before playing and treat any cashback as a promotional amount with its own terms.
Where VIP levels fit into cashback
Cleobetra Casino has five VIP levels, but Australian weekly cashback begins at Level 3. Level 3 pays 5%, Level 4 pays 10% and Level 5 pays 15%, with the caps shown above. Live cashback remains available to all players regardless of VIP level.
VIP status is reviewed every 90 days and can drop if play is not maintained. The programme also includes higher withdrawal limits and personalised promotions at upper tiers. Those features are separate from the cashback calculation, so reaching a higher level changes the weekly cashback rate but does not change the live cashback rate of 25%.
- Level 1 and Level 2 do not receive Australian weekly cashback.
- Level 3 weekly cashback is 5% up to A$1,500.
- Level 4 weekly cashback is 10% up to A$3,000.
- Level 5 weekly cashback is 15% up to A$4,500.
- Live cashback is 25% up to A$300 for all players.
- Both cashback types use 1x wagering.
If you are using a mobile browser, the cashier and promotions mirror the desktop experience. Cleobetra Casino in Australia also offers a Progressive Web App that can be installed on a phone, so you can check account promotions without downloading a native iOS or Android app.
A practical cashback checklist before you play
A few quick checks can make the offer easier to follow. Start by identifying whether your play is standard casino or live dealer play. Then check the relevant rate, maximum and wagering requirement. Honestly, this is the part most people skip, and it is where the two offers are easiest to mix up.
- Decide whether you are checking weekly cashback or live cashback.
- For weekly cashback, confirm that your VIP level is 3, 4 or 5.
- For live cashback, confirm that the qualifying live dealer loss is at least A$10.
- Apply the correct percentage and stop at the applicable maximum.
- Remember that both offers require 1x wagering.
- For live cashback, contact support between Monday 14:00 ACT and Tuesday 12:00 ACT.
- Keep your play within a budget you can afford to lose.
Support is available through 24/7 live chat and email. The Help Centre also contains articles covering deposits, payouts and verification. If gambling stops feeling enjoyable, Cleobetra Casino provides self-exclusion by request through support, along with links to GamCare, Gamblers Anonymous and Gambling Therapy.
FAQ
Cashback questions
What cashback does Cleobetra Casino offer in Australia?
There is weekly cashback for standard casino games at VIP Levels 3 to 5, plus live cashback of 25% up to A$300 on qualifying live dealer losses.
What is the minimum loss for live cashback?
The minimum qualifying loss is A$10 on live dealer games.
How do I claim live cashback?
You need to request it manually through live chat or email between Monday 14:00 ACT and Tuesday 12:00 ACT.
What is the weekly cashback rate at VIP Level 3?
VIP Level 3 pays 5% weekly cashback up to A$1,500, with 1x wagering.
What is the highest weekly cashback rate?
VIP Level 5 pays 15% up to A$4,500. The cashback carries 1x wagering.
Does live cashback depend on VIP level?
No. Live cashback is available to all players regardless of VIP level, provided the live dealer loss meets the A$10 minimum.
How much do I need to wager on A$25 cashback?
Because the requirement is 1x, you would need to wager A$25 before withdrawing that cashback.
Do standard casino games count towards live cashback?
No. Live cashback applies to live dealer losses. Standard casino play is handled through the weekly cashback offer for eligible VIP levels.