Responsible Gaming

Cleobetra Casino supports a safer and more informed approach to gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set clear limits, understand the risks and only gamble with money and time you can afford to lose.

Cleobetra Casino operates under a licence issued by the Anjouan Gaming Board, reference number ALSI-152406028-FI2, and employs random number generation for all games of chance alongside KYC verification before withdrawal.

Gamble for entertainment

Gambling outcomes are based on chance. No strategy, system or pattern can guarantee a win, and past results do not determine future results. Every wager carries a risk of loss. For this reason, gambling should be approached as a leisure activity rather than an income source. Never gamble to pay bills, solve financial problems or recover money that has already been lost.

Before you play, decide how much money and time you are comfortable spending. Your gambling budget should come only from disposable funds remaining after essential expenses, including rent or mortgage payments, food, utilities, transport, education and other financial commitments. Do not use money set aside for bills, savings or emergencies.

Set a spending limit before you begin and keep to it.
Set a time limit and take regular breaks away from the screen.
Treat losses as the cost of entertainment, not as money that must be recovered.
Never chase losses by increasing your bets or playing for longer.
Do not borrow money or use credit irresponsibly to gamble.
Avoid gambling when you are upset, stressed, tired or affected by alcohol or other substances.
Read the conditions of any bonus or promotional offer before using it.
Keep gambling separate from essential household spending and financial commitments.

It can be useful to keep a simple record of deposits, withdrawals, time spent playing and your reasons for gambling. Reviewing this information may help you identify changes in your behaviour. If gambling stops feeling like entertainment, pause and seek support before the situation becomes more difficult.

Understand the risks

There is no guaranteed method for winning. Random outcomes can produce wins or losses in any session, regardless of previous results. A winning streak does not mean that another win is due, and a losing streak does not mean that a win is more likely. Avoid making decisions based on the belief that you can predict or control random outcomes.

Gambling while emotional can make it harder to follow a budget or recognise when it is time to stop. If you are using gambling to manage stress, sadness, loneliness or financial pressure, consider taking a break and speaking with someone you trust or a qualified support professional.

Personal limits and account controls

Depending on the services available through your account and applicable requirements, player protection tools may include deposit limits, loss limits, wagering limits, session reminders, time-outs or account closure. These tools are intended to help you manage your activity, but they work best when selected before you start playing and used consistently.

Set limits before playing

Choose limits that reflect your personal budget, not the amount you hope to win. A limit should be realistic and affordable. If reaching the limit would affect rent, bills, food, savings or other essential needs, it is not an appropriate gambling limit. When a limit is reached, stop gambling rather than attempting to change it immediately.

Take a break or close your account

If you want to stop for a period, use any available time-out or account restriction option. If you believe you need to stop completely, request account closure or self-exclusion through the account process available on the website. Self-exclusion is a serious step intended to restrict access for the selected period.

Do not create another account or use another person’s account to continue gambling during a break or self-exclusion period. Do not allow anyone else to use your account. If you have difficulty stopping, tell a trusted person and ask them to support your decision.

Protect your account

Keep your username, password and security details private.
Use appropriate device and browser security settings.
Review your account activity, deposits and withdrawals regularly.
Tell the casino through the available support channel if you believe your account has been accessed without permission.
Do not gamble on behalf of another person or allow another person to place wagers through your account.
Keep your personal information accurate so that responsible gaming checks can be completed when required.

Account controls may have different conditions, processing periods or restrictions. Read the information shown in your account carefully. If you are unsure how a control works, contact the casino through the support method available on the website before continuing to play.

Recognising gambling harm

Gambling harm can affect finances, relationships, work, study, physical health and emotional wellbeing. It does not always happen suddenly. A person may gradually spend more time or money gambling, hide activity from others or feel unable to stop. You do not need to wait for a major financial loss before asking for help.

Possible warning signs include:

Spending more money or time gambling than you planned.
Trying to win back losses by gambling more often or placing larger bets.
Feeling restless, irritable or anxious when attempting to cut back.
Thinking about gambling frequently or finding it difficult to focus on other activities.
Hiding gambling, deposits, losses or account activity from family, friends or colleagues.
Borrowing money, missing payments or using money intended for essential expenses.
Gambling to escape sadness, stress, loneliness, boredom or other difficult feelings.
Arguing with people close to you because of gambling.
Neglecting work, study, sleep, health or personal responsibilities.
Feeling guilt, shame, hopelessness or a loss of control after gambling.

If any of these signs sound familiar, stop gambling and speak with someone you trust. Consider using an account restriction, time-out or self-exclusion option and seek professional assistance. A qualified gambling counsellor can help you understand what is happening, make a plan and address financial or emotional impacts. Support can also help family members and friends affected by another person’s gambling.

Taking practical steps

Stop playing and take a clear break.
Review your recent gambling, deposits and time spent online.
Set a suitable limit or request a time-out, account restriction or closure.
Tell someone you trust what is happening.
Avoid access to gambling funds while you consider your next steps.
Contact a qualified gambling support or counselling service in Australia.

If gambling is connected with thoughts of self-harm, suicide or immediate danger, seek urgent help through local emergency services or an appropriate crisis support service in Australia. Your safety comes first. Do not remain alone with an immediate risk.

Our commitment and getting help

Cleobetra Casino aims to provide information and account features that support informed decision-making and safer gambling. This includes encouraging players to understand the risks, monitor their activity and use available controls. Responsible gaming measures may also involve age and identity checks, reviews of account activity and action where required by applicable rules or internal safety procedures.

Gambling is not suitable for everyone. You must be at least 18 years old to gamble in Australia. Do not allow children or young people to access your account, payment methods or gambling devices. Use appropriate security settings to reduce the chance of unauthorised access.

If you are concerned about your gambling, begin by taking a break, stopping deposits and removing easy access to gambling funds where possible. Tell a trusted person what is happening and ask them to support your plan. You can also seek confidential help from an Australian gambling support service, financial counsellor, mental health professional or other qualified adviser.

If you need help using an available limit, time-out, account closure or self-exclusion option, use the support method provided on the Cleobetra Casino website. Support staff may explain the process and available features, but they cannot guarantee winnings or recover gambling losses. Decisions about stopping or limiting gambling should be made as early as possible.

Support for family and friends

Gambling harm can affect people around the player. Family members and friends may experience financial pressure, conflict, stress or concern about someone’s wellbeing. If you are supporting another person, protect your own finances, avoid covering gambling losses and seek independent advice. You cannot control another person’s decisions, but you can set boundaries and encourage them to obtain professional support.

Responsible gaming is an ongoing personal choice. Reviewing your habits regularly, using available controls and asking for help early can reduce the risk of harm. If gambling is no longer affordable, enjoyable or within your control, the safest decision is to stop.