Cookies Policy

This Cookies Policy explains how Cleobetra Casino uses cookies and similar technologies when you visit or use its website and related online services. It should be read together with our Privacy Policy and Terms and Conditions. By continuing to use the website, you acknowledge that cookies may be placed on your device where permitted by law and according to your cookie choices.

Cleobetra Casino operates under a licence issued by the Anjouan Gaming Board, reference number ALSI-152406028-FI2, and employs random number generation for all games of chance alongside KYC verification before withdrawal.

1. What are cookies?

Cookies are small text files that a website may store on your computer, mobile phone, tablet or other internet-connected device. They allow a website to recognise a device, remember information about a visit and support features that make online services work. Cookies do not usually contain information that directly identifies you, although information collected through cookies may be linked with other information held about your account or use of the website.

We may also use similar technologies, including pixels, tags, software development kits, local storage and device or browser information. For simplicity, this policy refers to cookies and these related technologies together as cookies. Some cookies are placed by Cleobetra Casino, while others may be placed by service providers that support website operation, security, analytics, communications or other approved functions.

Cookies can be session cookies or persistent cookies. Session cookies are generally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The period for which a cookie remains may depend on its purpose, your browser settings and the settings applied by the relevant service provider.

Why cookies matter

They help pages and account functions load correctly.
They support sign-in, account security and fraud prevention.
They remember selected settings, language or other preferences.
They help us understand how visitors use the website.
They assist with maintaining website performance and reliability.
They may help us present information that is more relevant to your interests, subject to your choices and applicable law.

2. Types of cookies we may use

The cookies used on the website may vary as features, technology and legal requirements change. The following categories describe the purposes for which cookies may be used. A single cookie may support more than one purpose.

Strictly necessary cookies

These cookies are needed for core website functions. They may support page navigation, account access, session management, security controls, responsible gaming tools and the prevention of suspicious or unauthorised activity. Without these cookies, parts of the website may not operate properly. Because they are necessary for requested services or security, they may not be available for opt-out through ordinary preference tools.

Functional or preference cookies

These cookies remember choices you make so that the website can provide a more convenient experience. For example, they may remember preferences relating to display, region, language, consent choices or other settings. If you disable these cookies, the website may still be available, but you may need to repeat certain selections during future visits.

Analytics and performance cookies

These cookies help us understand how visitors interact with the website. They may provide information such as which pages are visited, how long pages take to load, whether an error occurs and how users move through the site. We use this information in aggregate, where possible, to improve content, functionality, accessibility, performance and user experience.

Advertising or marketing cookies

Where used and where permitted, these cookies may help measure campaigns, limit repeated advertising, understand interactions with promotional content or deliver information that may be more relevant to you. They may be set by Cleobetra Casino or by approved third parties. These cookies are subject to the choices available through our consent tools and your browser settings.

Security and compliance cookies

Some cookies and similar technologies help protect accounts, identify unusual activity, maintain service integrity and meet legal or operational requirements. These technologies may be used to support age and identity checks, responsible gambling processes, transaction security, access controls, auditing and the investigation of suspected misuse.

3. Third-party cookies and information use

Some website features may be provided with the assistance of third-party suppliers. These suppliers may use cookies or similar technologies on our behalf, or may process information in accordance with their own privacy terms. Examples may include providers of hosting, security, analytics, customer support, payment-related services, communications, fraud prevention or website functionality.

Third parties may collect information about your device, browser, approximate location, website activity, referral source or interactions with a service. The information collected depends on the technology used and the purpose for which it is deployed. We take reasonable steps to use suitable providers and to require information to be handled appropriately, but third-party services may have their own settings and policies.

Cookies may be associated with information held in your player account when you sign in or use account-related services. We may use information collected through cookies for purposes described in this policy, our Privacy Policy, our Terms and Conditions and other notices provided at the time of collection. This may include operating services, maintaining security, complying with legal obligations, preventing fraud and improving the website.

Personal information and privacy

We aim to limit the information collected through cookies to what is reasonably needed for the relevant purpose. Information may be combined with other information where this is permitted and necessary. Our Privacy Policy explains how personal information may be collected, used, disclosed, stored and managed, and describes rights or choices that may apply to you under Australian privacy law.

We do not use cookies to remove your responsibility for keeping account details, passwords and devices secure. You should use a trusted device, keep software up to date and sign out of your account when appropriate. If you believe your account or device may have been compromised, follow the account security instructions available on the website.

4. Managing cookies and policy updates

When you first visit the website, you may be shown a cookie banner or preference tool. Where required, this tool will allow you to accept or reject optional cookies and adjust available categories. You can usually change your choices later by using the cookie settings link or control available on the website. Your choices may be stored in a cookie so that we can remember them.

You can also manage cookies through your web browser. Most browsers allow you to view, block, delete or restrict cookies, and some allow you to receive a warning before a cookie is stored. Browser instructions differ, so you should check the help or settings area of the browser you use. Mobile devices may provide additional controls through device settings, application permissions or operating system privacy features.

Blocking or deleting cookies may affect website functionality. You may be unable to sign in, use account features, maintain a session, complete certain processes or access some content. Disabling analytics or marketing cookies should not normally prevent access to core services, but the available experience may be less personalised and some preferences may not be remembered.

Do not track signals

Some browsers and devices offer a Do Not Track setting. Because there is no single accepted technical standard for responding to these signals, the website may not respond to every Do Not Track request. You can use the cookie preference tools and browser controls described above to manage optional cookies.

Changes to this policy

We may update this Cookies Policy when our website, technology, service providers or legal obligations change. The updated version will be published on this page with a revised effective date where appropriate. We encourage you to review this policy periodically so that you understand how cookies are used and which choices may be available. Continuing to use the website after an update may indicate acceptance of the revised policy to the extent permitted by law.

Questions and privacy requests

If you have a question about cookies, want to review the choices available to you or wish to make a privacy-related request, use the contact or privacy support method displayed on the website. We may need to verify your identity before responding to a request. Some requests may be subject to legal exceptions, security requirements or limitations explained in our Privacy Policy.